Pricing & FAQ
An information portal.

TierDistanceVehicle ClassPriceSLA

Casual

5 KMBikeR 63.25On Demand

Casual

5 KMBikeR 46.00Same Day

Casual

5 KMBikeR 51.75After Hours

Casual

5 KMCarR 74.75On Demand

Casual

5 KMCarR 52.90Same Day

Casual

5 KMCarR 74.75After Hours

Casual

5 KMTruckR 523.25On Demand

Casual

5 KMTruckR 287.50Same Day

Casual

5 KMTruckR 373.75After Hours

Occasional

5 KMBikeR 59.80On Demand

Occasional

5 KMBikeR 37.95Same Day

Occasional

5 KMBikeR 44.85After Hours

Occasional

5 KMCarR 74.75On Demand

Occasional

5 KMCarR 52.90Same Day

Occasional

5 KMCarR 74.75After Hours

Occasional

5 KMTruckR 523.25On Demand

Occasional

5 KMTruckR 336.95Same Day

Occasional

5 KMTruckR 373.75After Hours

Regular

5 KMBikeR 57.50On Demand

Regular

5 KMBikeR 35.65Same Day

Regular

5 KMBikeR 43.70After Hours

Regular

5 KMCarR 72.45On Demand

Regular

5 KMCarR 50.60Same Day

Regular

5 KMCarR 72.45After Hours

Regular

5 KMTruckR 503.70On Demand

Regular

5 KMTruckR 323.15Same Day

Regular

5 KMTruckR 359.95After Hours

Super User

5 KMBikeR 46.00On Demand

Super User

5 KMBikeR 28.75Same Day

Super User

5 KMBikeR 34.50After Hours

Super User

5 KMCarR 57.50On Demand

Super User

5 KMCarR 40.25Same Day

Super User

5 KMCarR 57.50After Hours

Super User

5 KMTruckR 402.50On Demand

Super User

5 KMTruckR 258.75Same Day

Super User

5 KMTruckR 287.50After Hours

Casual

10 KMBikeR 126.50On Demand

Casual

10 KMBikeR 92.00Same Day

Casual

10 KMBikeR 103.50After Hours

Casual

10 KMCarR 138.00On Demand

Casual

10 KMCarR 103.50Same Day

Casual

10 KMCarR 115.00After Hours

Casual

10 KMTruckR 523.25On Demand

Casual

10 KMTruckR 287.50Same Day

Casual

10 KMTruckR 373.75After Hours

Occasional

10 KMBikeR 67.85On Demand

Occasional

10 KMBikeR 44.85Same Day

Occasional

10 KMBikeR 67.85After Hours

Occasional

10 KMCarR 89.70On Demand

Occasional

10 KMCarR 59.80Same Day

Occasional

10 KMCarR 89.70After Hours

Occasional

10 KMTruckR 523.25On Demand

Occasional

10 KMTruckR 336.95Same Day

Occasional

10 KMTruckR 373.75After Hours

Regular

10 KMBikeR 64.40On Demand

Regular

10 KMBikeR 43.70Same Day

Regular

10 KMBikeR 64.40After Hours

Regular

10 KMCarR 86.25On Demand

Regular

10 KMCarR 57.50Same Day

Regular

10 KMCarR 86.25After Hours

Regular

10 KMTruckR 503.70On Demand

Regular

10 KMTruckR 323.15Same Day

Regular

10 KMTruckR 359.95After Hours

Super User

10 KMBikeR 51.75On Demand

Super User

10 KMBikeR 34.50Same Day

Super User

10 KMBikeR 51.75After Hours

Super User

10 KMCarR 69.00On Demand

Super User

10 KMCarR 46.00Same Day

Super User

10 KMCarR 69.00After Hours

Super User

10 KMTruckR 402.50On Demand

Super User

10 KMTruckR 258.75Same Day

Super User

10 KMTruckR 287.50After Hours

Casual

20 KMBikeR 253.00On Demand

Casual

20 KMBikeR 184.00Same Day

Casual

20 KMBikeR 207.00After Hours

Casual

20 KMCarR 276.00On Demand

Casual

20 KMCarR 207.00Same Day

Casual

20 KMCarR 230.00After Hours

Casual

20 KMTruckR 523.25On Demand

Casual

20 KMTruckR 287.50Same Day

Casual

20 KMTruckR 373.75After Hours

Occasional

20 KMBikeR 134.55On Demand

Occasional

20 KMBikeR 52.90Same Day

Occasional

20 KMBikeR 149.50After Hours

Occasional

20 KMCarR 179.40On Demand

Occasional

20 KMCarR 89.70Same Day

Occasional

20 KMCarR 179.40After Hours

Occasional

20 KMTruckR 523.25On Demand

Occasional

20 KMTruckR 336.95Same Day

Occasional

20 KMTruckR 373.75After Hours

Regular

20 KMBikeR 129.95On Demand

Regular

20 KMBikeR 50.60Same Day

Regular

20 KMBikeR 143.75After Hours

Regular

20 KMCarR 172.50On Demand

Regular

20 KMCarR 86.25Same Day

Regular

20 KMCarR 172.50After Hours

Regular

20 KMTruckR 503.70On Demand

Regular

20 KMTruckR 323.15Same Day

Regular

20 KMTruckR 359.95After Hours

Super User

20 KMBikeR 103.50On Demand

Super User

20 KMBikeR 40.25Same Day

Super User

20 KMBikeR 115.00After Hours

Super User

20 KMCarR 138.00On Demand

Super User

20 KMCarR 69.00Same Day

Super User

20 KMCarR 138.00After Hours

Super User

20 KMTruckR 402.50On Demand

Super User

20 KMTruckR 258.75Same Day

Super User

20 KMTruckR 287.50After Hours

Casual

30 KMBikeR 379.50On Demand

Casual

30 KMBikeR 276.00Same Day

Casual

30 KMBikeR 310.50After Hours

Casual

30 KMCarR 414.00On Demand

Casual

30 KMCarR 310.50Same Day

Casual

30 KMCarR 345.00After Hours

Casual

30 KMTruckR 523.25On Demand

Casual

30 KMTruckR 414.00Same Day

Casual

30 KMTruckR 414.00After Hours

Occasional

30 KMBikeR 224.25On Demand

Occasional

30 KMBikeR 52.90Same Day

Occasional

30 KMBikeR 224.25After Hours

Occasional

30 KMCarR 299.00On Demand

Occasional

30 KMCarR 134.55Same Day

Occasional

30 KMCarR 299.00After Hours

Occasional

30 KMTruckR 523.25On Demand

Occasional

30 KMTruckR 336.95Same Day

Occasional

30 KMTruckR 373.75After Hours

Regular

30 KMBikeR 216.20On Demand

Regular

30 KMBikeR 50.60Same Day

Regular

30 KMBikeR 216.20After Hours

Regular

30 KMCarR 287.50On Demand

Regular

30 KMCarR 129.95Same Day

Regular

30 KMCarR 287.50After Hours

Regular

30 KMTruckR 503.70On Demand

Regular

30 KMTruckR 323.15Same Day

Regular

30 KMTruckR 359.95After Hours

Super User

30 KMBikeR 172.50On Demand

Super User

30 KMBikeR 40.25Same Day

Super User

30 KMBikeR 172.50After Hours

Super User

30 KMCarR 230.00On Demand

Super User

30 KMCarR 103.50Same Day

Super User

30 KMCarR 230.00After Hours

Super User

30 KMTruckR 402.50On Demand

Super User

30 KMTruckR 258.75Same Day

Super User

30 KMTruckR 287.50After Hours

Casual

40 KMCarR 552.00On Demand

Casual

40 KMCarR 414.00Same Day

Casual

40 KMCarR 460.00After Hours

Casual

40 KMTruckR 552.00On Demand

Casual

40 KMTruckR 552.00Same Day

Casual

40 KMTruckR 552.00After Hours

Occasional

40 KMCarR 418.60On Demand

Occasional

40 KMCarR 179.40Same Day

Occasional

40 KMCarR 418.60After Hours

Occasional

40 KMTruckR 523.25On Demand

Occasional

40 KMTruckR 336.95Same Day

Occasional

40 KMTruckR 523.25After Hours

Regular

40 KMCarR 402.50On Demand

Regular

40 KMCarR 172.50Same Day

Regular

40 KMCarR 402.50After Hours

Regular

40 KMTruckR 503.70On Demand

Regular

40 KMTruckR 323.15Same Day

Regular

40 KMTruckR 503.70After Hours

Super User

40 KMCarR 322.00On Demand

Super User

40 KMCarR 138.00Same Day

Super User

40 KMCarR 322.00After Hours

Super User

40 KMTruckR 402.50On Demand

Super User

40 KMTruckR 258.75Same Day

Super User

40 KMTruckR 402.50After Hours

Casual

50 KMCarR 690.00On Demand

Casual

50 KMCarR 517.50Same Day

Casual

50 KMCarR 575.00After Hours

Casual

50 KMTruckR 690.00On Demand

Casual

50 KMTruckR 690.00Same Day

Casual

50 KMTruckR 690.00After Hours

Occasional

50 KMCarR 538.20On Demand

Occasional

50 KMCarR 224.25Same Day

Occasional

50 KMCarR 538.20After Hours

Occasional

50 KMTruckR 672.75On Demand

Occasional

50 KMTruckR 336.95Same Day

Occasional

50 KMTruckR 672.75After Hours

Regular

50 KMCarR 517.50On Demand

Regular

50 KMCarR 216.20Same Day

Regular

50 KMCarR 517.50After Hours

Regular

50 KMTruckR 647.45On Demand

Regular

50 KMTruckR 323.15Same Day

Regular

50 KMTruckR 647.45After Hours

Super User

50 KMCarR 414.00On Demand

Super User

50 KMCarR 172.50Same Day

Super User

50 KMCarR 414.00After Hours

Super User

50 KMTruckR 517.50On Demand

Super User

50 KMTruckR 258.75Same Day

Super User

50 KMTruckR 517.50After Hours

Casual

60 KMCarR 828.00On Demand

Casual

60 KMCarR 621.00Same Day

Casual

60 KMCarR 690.00After Hours

Casual

60 KMTruckR 828.00On Demand

Casual

60 KMTruckR 828.00Same Day

Casual

60 KMTruckR 828.00After Hours

Occasional

60 KMCarR 657.80On Demand

Occasional

60 KMCarR 358.80Same Day

Occasional

60 KMCarR 657.80After Hours

Occasional

60 KMTruckR 822.25On Demand

Occasional

60 KMTruckR 396.75Same Day

Occasional

60 KMTruckR 822.25After Hours

Regular

60 KMCarR 632.50On Demand

Regular

60 KMCarR 345.00Same Day

Regular

60 KMCarR 632.50After Hours

Regular

60 KMTruckR 791.20On Demand

Regular

60 KMTruckR 380.65Same Day

Regular

60 KMTruckR 791.20After Hours

Super User

60 KMCarR 506.00On Demand

Super User

60 KMCarR 276.00Same Day

Super User

60 KMCarR 506.00After Hours

Super User

60 KMTruckR 632.50On Demand

Super User

60 KMTruckR 304.75Same Day

Super User

60 KMTruckR 632.50After Hours

Casual

70 KMTruckR 966.00On Demand

Casual

70 KMTruckR 966.00Same Day

Casual

70 KMTruckR 966.00After Hours

Occasional

70 KMTruckR 971.75On Demand

Occasional

70 KMTruckR 396.75Same Day

Occasional

70 KMTruckR 971.75After Hours

Regular

70 KMTruckR 934.95On Demand

Regular

70 KMTruckR 380.65Same Day

Regular

70 KMTruckR 934.95After Hours

Super User

70 KMTruckR 747.50On Demand

Super User

70 KMTruckR 304.75Same Day

Super User

70 KMTruckR 747.50After Hours

Casual

80 KMTruckR 1104.00On Demand

Casual

80 KMTruckR 1104.00Same Day

Casual

80 KMTruckR 1104.00After Hours

Occasional

80 KMTruckR 1121.25On Demand

Occasional

80 KMTruckR 396.75Same Day

Occasional

80 KMTruckR 1121.25After Hours

Regular

80 KMTruckR 1078.70On Demand

Regular

80 KMTruckR 380.65Same Day

Regular

80 KMTruckR 1078.70After Hours

Super User

80 KMTruckR 862.50On Demand

Super User

80 KMTruckR 304.75Same Day

Super User

80 KMTruckR 862.50After Hours

Casual

100 KMTruckR 1380.00On Demand

Casual

100 KMTruckR 1380.00Same Day

Casual

100 KMTruckR 1380.00After Hours

Occasional

100 KMTruckR 1345.50On Demand

Occasional

100 KMTruckR 396.75Same Day

Occasional

100 KMTruckR 1345.50After Hours

Regular

100 KMTruckR 1293.75On Demand

Regular

100 KMTruckR 380.65Same Day

Regular

100 KMTruckR 1293.75After Hours

Super User

100 KMTruckR 1035.00On Demand

Super User

100 KMTruckR 304.75Same Day

Super User

100 KMTruckR 1035.00After Hours

Frequently Asked Questions

I saw your pricing. What the heck is a tier?

The number of parcels you send per month determines the pricing tier that you fall into. There are four tiers. Casual - 0 to 49 parcels sent per month. Occasional - 50 to 499 parcels sent per month. Regular - 500 - 2999 parcels sent per month. Super User - 3000 parcels sent per month. The more you send, the less you spend.

What are service levels?

A service level is the particular delivery type that you've chosen. There are three. 1) On demand: We'll pick up in the 30 minute time slot you give us, and drop off within 120 minutes after pick up. 2) After hours: We'll pick up in the 30 minute time slot you give us, and deliver between 18h00 and 21h00. 3) Same day: We'll pick up in the morning, and drop off before 17h00 on the same day. Our average delivery time is 39 minutes.

What are your operating hours?

WumDrop operates between 07h00 and 18h00 every weekday. Enterprise clients enjoy custom operational hours.

Where do you operate?

WumDrop operates in Cape Town, Stellenbosch, Pretoria, Johannesburg and Durban. Our operational area is expanding all the time.

What's the biggest thing I can send as an individual?

That depends on which vehicle type you choose when you place your order. Vehicles available to you are: motorbikes, sedans, and 1 ton flatbed bakkies. Make sure to apply common sense, and if you're unsure if your parcel will fit in the vehicle you've chosen, ask for help in our live chat. API integrated customers can automate vehicle choice by passing volumetric data to WumDrop.

What if I can't find my address on Google Maps?

Google Maps is a great mapping service. However, it isn’t 100% accurate all of the time. If you can’t find your address, reach out to us by clicking on the speech bubble below, and we’ll trouble shoot the issue together.

Are your vehicles branded?

In the interests of security, our bikes, scooters, cars and trucks aren’t branded.

Do I have to have a credit card?

WumDrop orders and discounted bundle purchases must be paid for using a valid South African cheque or credit card, or a valid virtual card from a service provider like VC Pay. Enterprise clients are billed on a monthly basis, and pay via bank transfer. Instant EFT is forthcoming for all customers.

Can I send to multiple addresses at the same time on one route?

We no longer charge you on a per kilometre basis, so this feature is no longer necessary. If price is your main concern, we suggest placing a Same Day order for every recipient address. We'll pick up in the morning, and deliver in the afternoon, guaranteed!

How will I know if a driver is on the way?

You will receive an automated text message informing you that a driver is inbound to your location, with the driver’s name, and mobile number.

Is there a minimum charge?

Nope! We don't charge per kilometre or minute. You just pay what you pay!

How long will this whole thing take?

Great question. That depends on which delivery service level you've chosen on order placement: On demand: We'll pick up in the 30 minute time slot you give us, and drop off within 120 minutes after pick up. After hours: We'll pick up in the 30 minute time slot you give us, and deliver between 18h00 and 21h00. Same day: We'll pick up in the morning, and drop off before 17h00 on the same day. Our average delivery time is 39 minutes.

Your rates seem kind of expensive for a business. Why?

Short answer: they're not! How many parcels you send per month determines your pricing tier. Your pricing tier determines how much you pay per month. Customers with business accounts can enjoy rates as low as R25 per delivery.

Will you buy something from the shops for me?

Alas and alack, we won’t. But you can be sure that we’ll make a big noise about this if and when we do add this service to our bag of tricks.

Are your drivers presentable?

Our drivers undergo a vigorous vetting process prior to their onboarding, and spot checks thereafter. If you ever spot one of drivers in a less than awesome state of appearance, please let us know via [email protected]

What is the furthest distance I can send to?

We can pick up from and deliver to anywhere within our operational limits.

Are you insured?

Every WumDrop load is insured for up to R40,000 by default, at no extra cost to you.

What if I want to send something later?

Brilliant! Simply book the time slot that suits you best or if it does not show there tell us what time you’d like us to make the pick up in the “Additional details” field of the check out page. It always makes it super awesome if you sweeten the deal by contacting us through the chat icon below.

Do you deliver between cities?

Nope. We're focussed exclusively on making the last mile of delivery awesome within the same city.

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Built with and in Cape Town.